2019 SEASONAL CALENDAR
RESERVATION & CHECK-IN POLICY
Rates subject to change based upon availability. A minimum stay of 2 nights on weekends (some weekends may require 3 nights). Shorter stays are possible if space is available and may only be made by phone. Should you decide to extend your stay, please check with the front desk as to availability of your room. In this situation, in-coming guests with reservations have priority. A 50% deposit is required. The deposit is applied to your entire stay.
Please check your arrival and departure dates carefully. You will be charged for the full number of nights you have reserved.
CANCELLATION POLICY: In the event you must cancel your reservation, a refund of your 50% deposit (less a $15.00 service fee) will be returned provided your notice of cancellation is received more than 14 days prior to your arrival date. If you cancel a reservation less than 14 days, but at least 3 days prior to your arrival date, your 50% deposit (less a $15.00 service fee) will be refunded as a Pine Grove Resort gift certificate that is good for one year from the cancellation date. A cancellation of your reservation 3 days or less prior to your arrival date, will result in forfeiture of the entire deposit.
Our office hours are 8:00AM-10:00PM. Our pool hours are 7:00AM-10:00PM. Our breakfast hours are 7:00AM-10:00AM. Please Note: Incoming Phone Calls to Guest Rooms are not available after 10:00PM. Your room will be ready by 3:00PM. Check-out time is 11:00AM. If you arrive after 10:00PM there is a late check-in box located to the right of the Office door. Please Note: In consideration of other Guests, we cannot accommodate pets. Bicycles are not allowed in rooms. A bike rack is provided, but locks and storage are not. Must be 18 years or older with a valid ID to rent a room. Please note: 3rd & 4th person in room... $12 per person per night for those over 12 years old. Kids 12 and under are no additional charge.
For the comfort and well-being of all of our guests, all our rooms and room decks are non-smoking areas.
BUS TOURS/WEDDINGS/LARGE GROUPS
At Pine Grove we welcome the opportunity to provide accommodations to bus tours, weddings or any other large groups. If you are interested in reserving a block of rooms for your group or guests, please contact our General Manager at 920-854-2321 to discuss discounted pricing and other special accommodations/amenities that we offer to tour groups, wedding or other large groups.
Please note that the hotel does NOT have an elevator. If you require a 1st floor room, or any other special accommodations or assistance during your stay, please call the main office at 800-292-9494 when making your reservation to insure such accommodations and/or assistance will be available during your stay with us.
If you have any questions, please feel free to contact us. We are looking forward to making your stay most enjoyable!