2024 SEASONAL CALENDAR
CANCELLATION POLICY
In the event you must cancel your reservation, a refund (less a $15.00 service fee) will be returned to you provided your cancellation is more than 14 days prior to your arrival date. In the event your cancellation is less than 14 days prior to your arrival date, your deposit (less a $15.00 service fee) will be refunded as a gift certificate that would be valid for five (5) years from date of issue, only if we re-rent the space reserved for you.
RESERVATION & CHECK-IN POLICY
Rates subject to change based upon availability. A minimum stay of 2 nights on weekends (some weekends may require 3 nights). Shorter stays are possible if space is available and may only be made by phone. Should you decide to extend your stay, please check with the front desk as to availability of your room. In this situation, in-coming guests with reservations have priority. A 50% deposit is required. The deposit is applied to your entire stay.
Please check your arrival and departure dates carefully. You will be charged for the full number of nights you have reserved.
- Our office hours are 8:00AM-10:00PM.
- Incoming phone calls to guest rooms are not available after 10:00PM.
- Check-in time is 4:00PM and check-out time is 11:00AM.
- If you will be arriving after 10:00PM, please call our office 920-854-2321 for late check-in instructions.
- You must be 18 years or older with a valid ID and credit card to rent a room.
- There is a charge of $12 per night for more than two guests in a room who are over 12 years old. There is a limit to how many guest may occupy a room, which is based on room type.
- In consideration of other guests, we cannot accommodate pets.
- Bicycles are not allowed in rooms. A bike rack is provided, but chains and locks are not.
For the comfort and well-being of all of our guests, all our rooms and room decks are non-smoking areas.
BUS TOURS/WEDDINGS/LARGE GROUPS
At Pine Grove we welcome the opportunity to provide accommodations to bus tours, weddings or any other large groups, including bike, motorcycle and car enthusiasts. If you are interested in reserving a block of rooms for your group or guests, please contact our General Manager at 920-854-2321 to discuss discounted pricing and other special accommodations/amenities that we offer.
Pine Grove Resort Large Group Packages
Our resort does NOT have an elevator. If you require a 1st floor room, or any other special accommodations or assistance during your stay, please call the main office at 800-292-9494 when making your reservation to insure such accommodations and/or assistance will be available during your stay with us.
If you have any questions, please feel free to contact us. We are looking forward to making your stay most enjoyable!
